You need expert guidance on building a unique online presence for your business, even if you’re starting from the ground up, starting over, or optimising your current one. If you are looking for direction or advice, this call will give you the clarity and confidence you need to move forward.
Once you’ve booked a call we will also send you our Website Planning Guide which may help you flesh out questions you may not have thought of and want answered on the call. It also includes some base pricing to help you with budgeting.
Please also read our FAQ below, and view our Portfolio to see if our work is aligned with your project.
Frequently Asked Questions
Every project is unique, so we’ll discuss your requirements during the call to give you an accurate idea of the potential cost. We focus on creating custom solutions that provide value, so we’ll also share what influences pricing and what kind of ROI you can expect. Please see our Website Planning Guide which also includes some base pricings for you to determine the type of investment involved. We love working with companies that are looking for design services based on quality, value, timeliness, expertise, strategy and a seamless, stress-free experience.
In our portfolio, we list project values so you can see what our clients are spending on their work with us, and this should help you decide what sort of budget is reasonable for a similar project.
We understand that timing is crucial. On the call, we’ll outline a typical timeline based on your project scope. Generally, from initial strategy to launch, it can take anywhere from a few weeks to a few months, depending on the complexity. We work with one client at a time, using a Design Day / Design Week approach, rather than juggling multiple projects per day/week. This ensures you are our sole focus until the work is done. We provide daily or weekly summaries of work performed, depending on the service you are receiving. This approach ensures the work is fresh in everyone’s mind and improves productivity and ultimately saves both money and time on each of our ends.
We will always let you know when we expect work to be completed so you can be available for timely feedback.
Our process begins with a deep dive into your brand, business goals, and target audience. We then create tailored design concepts, collaborate on revisions, and ensure the final product reflects your vision. The discovery call and our planning guide gives you an overview of each stage and how we keep you informed and involved throughout.
It’s likely since over the past 20 years we’ve worked with many businesses in many niches, and we work especially well with health, wellness, coaching and creative brands, or any niche where being an industry leader or having a strong personal brand is required for success. We conduct the latest research on your industry to ensure we have the most relevant designs and messaging. We work thoroughly to understand the specific challenges and opportunities in your field and will work closely with you, asking questions to ensure we grasp the unique aspects of your niche and how to position your brand effectively.
We have clients across the world, such as the UK, US, Australia, and the South Pacific but we also get many clients in our local area of Warkworth, Auckland, NZ. Lori is American by birth and frequently travels back home as well and therefore works with a lot of clients in the US. Her team is also remotely based in several different timezones. For this reason we have a 24 hour turnaround time versus a 1 Day (8 hr) timeframe to accomodate different timezones on our Design Days, and our Design Weeks include weekends to cater for Northern/Southern Hemispheres.
If you decide to move forward, we’ll produce a customised quotation that outlines your requirements into deliverables, as well as the next steps and specific timelines to ensure a smooth start to your project.
We currently book work approximately 3-4 weeks in advance depending on our work schedule, however this gives you time to get all your information together – we provide an easy system to help guide you on what we need from you in order to complete the work.
